Privacy Policy

At Onyx Shower Walls, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it.

Information We Collect:

Contact information such as name, email address, phone number, and mailing address when you contact us through our website or through our customer service email. Information about your bathroom remodel project, such as your preferences and requirements. Information about your browsing and usage of our website, such as your IP address, location, and browser type.

How We Use Your Information:

To provide you with information and quotes on our products and services, and to contact you with updates on your project. To improve our website and services, and to personalize your experience on our website. To comply with legal and regulatory requirements.

Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to collect information about your use of our website and to personalize your experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

Sharing Your Information:

We will not share or sell any personal information to any third parties. We may share personal information with third-party service providers, such as shipping companies, for the purpose of fulfilling orders and providing other services. We only share the information that is necessary for them to perform their services, and we take steps to ensure that these service providers protect your personal information in accordance with our privacy policy. 

Security: 

We take the security of our customer's personal information very seriously. We have implemented physical, electronic, and administrative safeguards to protect the personal information we collect against unauthorized access, use, or disclosure.

We use industry-standard encryption to protect sensitive information, such as payment information, transmitted over the internet. We also regularly monitor our systems for potential vulnerabilities and attacks and we work with our hosting provider to ensure that our website is hosted in a secure environment.

We also require our employees, contractors, and service providers to comply with strict security standards, and we provide regular training on the importance of maintaining the confidentiality and security of personal information.

However, no method of transmitting or storing data is completely secure and we cannot guarantee the absolute security of your personal information. We recommend that you take steps to protect your personal information, such as keeping your login credentials secure and being cautious about sharing personal information online.

If you suspect that your personal information has been compromised, please contact us immediately so we can take appropriate action to protect your information and secure our systems.

In the event of a data breach, we will inform the affected customers and comply with the legal requirements for data breach notifications.

It's important to remember that we are committed to maintaining the security of personal information and we will continue to review and enhance our security measures as necessary to protect your personal information and to comply with applicable laws and regulations.

Data Retention: 

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once your personal information is no longer needed, we will take appropriate measures to securely delete or destroy it.

Data Subject Rights: 

In accordance with applicable laws, you have certain rights in relation to your personal information, including the right to access, correct, delete, or restrict the use of your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Changes to Privacy Policy: 

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the new Privacy Policy on our website and, if required by law, by providing you with notice via email.

We recommend that you review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Information: 

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights in relation to your personal information, please contact us using the contact information provided on our website.